Privacy Policy

At Y2mate Office, operating under the name Y2mate (“Company”, “we”, “our”), we always understand the importance of keeping personal information secure. Therefore, we are always serious about security. Please read the following carefully to understand more about our Privacy Policy.

When you access or use our services in any way, you acknowledge that you accept the policies and practices set forth in this Privacy Policy and agree that we will collect, use, process and share your information as described here.

I. PRINCIPLES OF SECURITY

We always maintain the following fixed principles in providing services to you on our Services:

We will only collect information that helps us improve our services;

We only collect information that you provide that can personally identify you (“Personal Information”) in order to provide the service;

Our privacy practices will be transparent to you.

II. WHAT INCLUDES THIS PRIVACY POLICY?

This Privacy Policy covers our treatment of information we receive from you when you access or use our services.

You should also note that this policy does not apply to the activities of companies that we do not own or control (including but not limited to third-party content providers that may receive content). content through the Service) or to individuals, we do not employ or manage.

We will not knowingly collect or collect Personal Information from any user under the age of 13 or knowingly allow such persons to use the service. If you are under 13 years of age or older, please do not attempt to register for the website or provide us with any information about you, including your name, address, phone number or email address. No person under the age of 13 may provide any personal information to the Company or on the Website. If we become aware that we have collected personal information from users under the age of 13 without parental consent, we will promptly delete that information.

If you believe we may have any information from or about a child under the age of 13, please contact us at [email protected] .

III. WHAT DOES Y2mate COLLECT?

The information we collect falls into two categories: 1) data about how users use our Services; 2) aggregate data about the content that users interact with. We will use this data to personalize and improve our services. We may provide this information to our partners so that they can provide you with the most optimal experience, but we will not disclose information to partners in a way that can identify you.

Here are a few examples of the data we collect when you use our Services:

Whenever you interact with our website, we automatically receive and record information on our server logs from your browser, including IP address, “cookie” information. and the requested page. “Cookies” are identifiers that we transfer to your computer or mobile device, which enable us to recognize your computer or device and tell us how and when the Services were accessed. and by how many people. You can change preferences on your browser or device to prevent or restrict your computer or device from accepting cookies, but this may prevent you from taking advantage of some of our features. We may use Google Analytics to collect Non-Personal Information. In such cases, you may have the option to disable certain features as described below.

Google Analytics is a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help the website analyze how individuals use the Website and the App. The non-personal information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers located in the United States (“US”). Google will use this information to evaluate your use of the website, compile reports on website activity for our purposes, and evaluate and provide other related services. website activity and Internet use. Google will not associate your IP address with any other data held by Google. You can disable cookies in your browser; however, please note that if you do this, you may not be able to use the full functionality of the website. By using this website, you consent to Google processing data about you in the manner and for the purposes set out above. For specific browsers, you can also prevent Google from collecting information (including your IP address) via cookies and processing this information by downloading this browser plugin and installing it: http ://tools.google.com/dlpage/gaoptout.

Whenever you interact with Y2mate, we automatically receive and log information to our server logs, for example:

Service usage data. For example, this may include information regarding which version of our software you are using, where you have downloaded our software, how often you have launched our software , what features you use and how many videos you have downloaded. We use this to improve our advertising and help more users discover the Company.

Data on the quality of our Services. For example, this may include information regarding problems and connections between your phone and your computer. This data allows us to make our software more stable and faster.

User download data. For example, this might include information about the videos you download and your average download speed. This allows us to choose our content partners and notify us if downloads become slow or unreliable.

Content summary statistics. For example, this may include contacts you have on your phone, contacts you've marked as favorites, and the number of apps, songs, videos, or other content you have on your phone. This information is collected only as aggregated data without mentioning your identity or the identities of your contacts.

Hardware and software identification. For example, this information may include the type of mobile phone you are using, the Android operating system version, the screen size of your device, and the internal memory. We support over 500 Android devices, which helps us decide how to prioritize support for different types of hardware and software.

A few special features to note:

If you are using our software and the software has problems, the crash report sent to our servers may contain some information about your operating system.

If you download content via our desktop software, we save a copy on your computer so that the next time you connect your phone, you don't have to download it again.

If you provide us with your name and email address, we will use this information to contact you about our services and products. You may opt-out of such communications by unsubscribing through our website or by contacting us through one of the methods listed at the bottom of this policy.

The data we collect is sent to the Company's servers in the United States in aggregate form and added to our systems for analysis. Our service does NOT collect the following information:

  • Your phone number
  • Your friend's phone number
  • Your cat's phone number
  • Anything in your text messages, sent or received
  • Your music, photos or videos

Content you download through the Company

It is not our intention to list all possible disclosures that we may make. This Privacy Policy is intended to help you understand our general practices. This policy is not a promise that your information will never be released except as described above. For example, third parties may illegally intercept or access information transmitted to or contained on the website, technology may malfunction or not work as expected, or someone may access, abuse or misuse information without permission. While we use what we believe to be commercially reasonable practices to protect your privacy, that does not mean and you should not expect it to mean that information or Your communications will always be private or protected.

In general, we will retain information for as long as requested, permitted, or for as long as we believe it is useful. If you stop using the website or your right to use the website is terminated, we may continue to use and disclose your Personal Information in accordance with this Privacy Policy as amended from time to time. We do not fulfill retention obligations through this Privacy Policy. We may process information in our sole discretion, without notice, in accordance with applicable law.

IV. DO WE DISCLOSURE INFORMATION WE COLLECT TO OUTSIDES?

In addition to the disclosures described here, we may disclose your information when we believe disclosure is appropriate to comply with the law, enforce our website policies, or protect your rights. , our property or safety or that of others. Subject to applicable law, we reserve the right to voluntarily or involuntarily conduct any lawful use of Personal Information worldwide, including but not limited to: collection, use, access access (or access), process, perform, disclose, display, share, respond to legal process or exercise our rights under applicable law, transfer, store, sell, lease, retain, mix, investigate, verify, prove, enforce, delete and process Personal Information and other information other than Personal Information.

V. DISCLAIMER OF SECURITY AND THIRD PARTY SITES

WE DO NOT GUARANTEE THE SECURITY OF PERSONAL INFORMATION OR OTHER INFORMATION OF ANY KIND.

We take many security measures to maintain the safety of your Personal Information. Your Personal Information is contained in secured networks and can only be accessed by certain persons with special access rights to such systems and is required to keep the information confidential. When you order or access your Personal Information, we provide the use of a secure server. All sensitive information you provide is transmitted via Secure Sockets Layer (SSL) technology and then encrypted into our database to be accessed only as outlined above.

We may include third party links on our website to provide you with added value. These linked websites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and operation of these linked websites. However, we strive to protect the integrity of our website and welcome any feedback about these linked sites (including the fact that a particular link is not working).

VI. ARE YOU VISITING OUR SITE FROM OUTSIDE US?

If you are visiting our website or purchasing products from outside the United States or contacting us from outside the United States, please note that your Personal Information may be transferred to, stored or processed in the United States, where our servers and our central database are operated. Data protection and other laws of the United States and other countries may not be as comprehensive as in your country. By using our website or purchasing our products, you understand that your information may be transferred to our facilities and to third parties with whom we share information as described. described in this Privacy Policy.

VII. CHANGES TO THIS PRIVACY POLICY

We may amend this Privacy Policy from time to time. Use of the information we collect is now subject to the Privacy Policy in effect at the time that information is used. If we change the way we use Personal Information, we will notify you by posting a notice on our Website or email. You are bound by any changes to the Privacy Policy when you use the Service after those changes are first posted.

VIII. HOW CAN YOU VOICE OUT, DELETE OR MODIFY THE INFORMATION YOU HAVE PROVIDED TO US?

To modify your email subscription, please let us know by modifying your preferences in your account or by emailing us at the address below. Please note that due to email production schedules, you may receive any emails that have already been produced. To remove all your online account information from our database, please contact us directly via email at

. Subject to applicable law, please note that we may retain information about an individual sales transaction to service that transaction and keep records.

IX. AGREE TO ELECTRONIC NOTICE IF THERE IS A SECURITY VIOLATION

If we are required to provide notice of unauthorized access or other specific breaches of security, you agree that we (or they) may do so as needed (or voluntarily). ) by posting notices on our website or sending notices to any email address we give you, in our (or their) reasonable discretion. You agree that information given to you will be deemed notices to others you are representing and you agree to pass notices on to them.

X. QUESTIONS OR INTERESTS

If you have any questions or concerns about our privacy policy, please send us a detailed message to [email protected]